Privacy Policy

Award Energy Consultants Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://www.awardenergy.co.uk/

1. Who We Are

Business name: Award Energy Consultants Limited
Address: 6 Raglan Street, Harrogate HG1 1LT
Telephone: 01423 506070

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

Contact information (such as name, email address, phone number) when you contact us or complete a form.
Technical data (such as IP address, browser type, operating system)
Usage data (such as pages visited and how you use our website)

We do not intentionally collect special category data (such as health or biometric data).

3. How We Collect Your Data

We collect data through:

Contact forms or email enquiries
Website usage via cookies or similar technologies
Direct communication with you

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide our services
Improve our website and services
Maintain website security
Comply with legal or regulatory obligations

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have given clear permission
Contract – where processing is necessary to provide services
Legitimate interests – to run and improve our business
Legal obligation – where required by law

6. Sharing Your Data

We do not sell your personal data.

We may share data with trusted third parties such as:

Website hosting providers
IT or email service providers

All third parties are required to respect your data and process it lawfully.

7. Data Storage and Security

We store your personal data securely and only for as long as necessary for the
purposes set out in this policy or to meet legal requirements.

We take appropriate technical and organisational measures to protect your data.

8. Your Data Protection Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO), ICO website: https://www.ico.org.uk

9. Cookies

Our website may use cookies to improve user experience. You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.

Some cookies may be set by third-party services that appear on our website (for example, analytics or embedded content). We do not control these cookies, and you should check the relevant third party’s cookie policy for more information.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: admin@awardenergy.co.uk